"Jan has built an impressive record of success across all phases of her career and especially at ECMC," said Dave Hawn, president and CEO of ECMC Group. "Her operational expertise and tactical experience, as well as her dedication to students and borrowers, has and will continue to prove invaluable for our organization as we remain committed to serving our constituencies as a leader in educational services."
ECMC, an affiliate of ECMC Group, is a nonprofit company that serves as a student loan guaranty agency for the administration of FFELP, and also sponsors programs to help students and families plan and pay for college.
"I am thrilled to serve in this role where I will continue to enhance ECMC's offerings to students and borrowers while supporting our mission to help students succeed," Hines said.
Hines joined ECMC in 1994 when it was established and since then has led the conversion of portfolios from agencies in Virginia, Oregon, Connecticut, California, and Tennessee resulting in a timely transition of resources and uninterrupted services for borrowers, schools, lenders and servicers. She has worked in the student loan industry since 1988.
Hines currently serves on the board of directors of the National Council of Higher Education Resources.
https://www.ecmc.org/about-us/news.html
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